What is your return policy?
Not completely satisfied with your purchase? No problem! We offer a 30-day money-back guarantee on all our products, no questions asked. You have 30 days from the date of delivery to initiate a return or exchange, and return shipping is free!
How do I return or exchange my order?
- First, you’ll need your 7-digit order number handy. Once you have it, you can initiate the return process here! You’ll be able to choose from 2 return options: “Happy Returns” or Return by mail.
- Happy Returns: A box-free, label free option where you can drop off your products at a “Return Bar” location near you. See locations here. You’ll use the QR code emailed by Happy Returns to complete your return drop-off and your refund will be initiated immediately. Please note, only three items can be returned at a time.
- Return by mail: Box up your return and use the prepaid shipping label to send it back to us.
Can I combine my returns into one package?
You may return multiple products from the same order in one package. If you are returning products from multiple orders, please make sure they are packaged separately with their respective prepaid shipping labels. This will ensure we can process them efficiently and get you refunded quickly!